1. Introduction

This Privacy Policy explains how we, SpaGreen Creative, collect, use, disclose, and protect your information when you access and use our courier and parcel management system ("Product"). We value your privacy and are committed to safeguarding your personal information. By using our Service, you consent to the data practices outlined in this policy. If you do not agree with any part of this policy, please refrain from using our Service.

2. Information We Collect

2.1 Personal Information

When you register for our Service or interact with us, we may collect the following personal information:

• Name: Your full name to identify your account.
• Email Address: To communicate with you about your account and our services.
• Phone Number: For customer support and verification purposes.
• Payment Information: Credit card details and billing information for processing subscriptions.
• Company Name: If applicable, to identify your business in our system.
• Any Other Information You Choose to Provide: Additional details that may help us serve you better.

2.2 Non-Personal Information

We may also automatically collect non-personal information as you interact with our Service, including:

• IP Address: Your internet protocol address helps us understand your location and network.
• Browser Type: Information about the browser you are using to access our Service.
• Device Information: Data about the device you are using, including the operating system and device model.
• Usage Data: Information about your interactions with our Service, such as the pages visited, time spent on those pages, and navigation paths.

3. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

• Providing and Maintaining Our Service: To ensure the Service operates effectively and efficiently.
• Processing Transactions: To manage your account, process payments, and fulfill your orders or requests.
• Communicating with You: To send important updates regarding your account and provide customer support.
• Marketing and Promotions: To send promotional materials and newsletters if you have opted in for such communications.
• Improving Our Service: To monitor usage patterns, analyze trends, and gather feedback to enhance the user experience.
• Compliance with Legal Obligations: To meet our legal requirements and protect our rights and interests.

4. Disclosure of Your Information

We may share your information under the following circumstances:

4.1 With Service Providers

We may employ third-party companies and individuals to facilitate our Service, perform Service-related tasks, or assist us in analyzing how the Service is used. These third parties will have access to your personal information only to perform these functions on our behalf and are obligated to maintain confidentiality.

4.2 For Legal Compliance

We may disclose your personal information if required by law or in response to valid requests from public authorities (e.g., a court or government agency).

4.3 In Business Transfers

If SpaGreen Creative is involved in a merger, acquisition, or asset sale, your information may be transferred. You will be notified if your personal information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may disclose your personal information for other purposes with your explicit consent.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, theft, or misuse. Our measures include encryption, firewalls, and secure server hosting. However, no method of transmission over the Internet or electronic storage is entirely secure, and while we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access: Request copies of the personal information we hold about you.
• Right to Rectification: Request corrections to any inaccurate or incomplete information.
• Right to Erasure: Request deletion of your personal information under certain conditions.
• Right to Restrict Processing: Request limitations on how we process your personal information under certain conditions.
• Right to Object: Object to our processing of your personal information under certain conditions.
• Right to Data Portability: Request that we transfer your personal information to another organization or directly to you under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to monitor activity on our Service and store certain information. Cookies are small data files that may include an anonymous unique identifier. You can set your browser to refuse cookies or alert you when cookies are being sent. However, disabling cookies may limit your ability to use certain features of the Service.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will post the updated Privacy Policy on our website with a revised "Effective Date." Your continued use of the Service after any changes to this policy constitutes your acceptance of the new terms. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please feel free to contact us.